Shipping Policy for Shutep

1. Processing Time:

  • All orders are processed within 7 business days (excluding weekends and holidays) after receiving your payment.

2. Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Methods:

  • We offer the following shipping methods:
    • Standard Shipping: Estimated delivery time 7 to 10 business days.
    • Express Shipping: Estimated delivery time 7 business days.

4. International Shipping:

  • We currently offer international shipping. International shipping rates and delivery times vary depending on the destination.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.

6. Shipment Delays:

  • We do our best to ensure timely delivery, but please note that unexpected delays may occur due to factors beyond our control, such as customs inspections, natural disasters, or high order volumes. We appreciate your understanding in such situations.

7. Lost or Stolen Packages:

  • Shutep is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. If you believe your package has been lost or stolen, please contact the shipping carrier.

8. Customs and Import Taxes:

  • International customers are responsible for any customs and import taxes that may apply. Shutep is not responsible for delays due to customs.

9. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address provided by the customer or if the package is unclaimed, we will contact you to arrange reshipment. Additional shipping charges may apply.

10. Contact Information:

  • If you have any questions about our shipping policy, please contact our customer service team at care@shutep.com.

Note: This shipping policy is subject to change without notice. Please review it regularly for updates.

Ensure that your shipping policy is easily accessible on your website, especially during the checkout process. Transparency is key to building trust with your customers.